Services

Company «Produktech Engineering AG» offers comprehensive solutions for supply and maintenance of all types of equipment. Using years of experience of our foreign partners, we offer a wide range of services that includes:

  • Technical audit of the existing manufacturing process;
  • Assistance in selecting optimal equipment in accordance with the requests from customers and the characteristics of their production;
  • Preliminary consultation on technical features, specifications and equipment kitting;
  • Production of trial items;
  • Funding of projects with the usage of Export-Import programs of manufacturing countries, loans from foreign banks, crediting by the manufacturers themselves, leasing and other schemes;
  • Logistics and custom clearance;
  • Starting-up and adjustment both by our own and foreign specialists. Our specialists are being trained in the manufacturing companies and have appropriate certificates;
  • Training of personnel goes on in several ways and includes technique in operation, maintenance and service training, work with computer programs;
  • Development of technological processes;
  • Support during adoption of technological processes on the equipment supplied;
  • Technical support, including hotline and on-line diagnostics, using Internet connection with the manufacturer;
  • Warranty service according to the manufacturer’s norms;
  • Post-warranty maintenance by signing a contract for the equipment supplied;
  • Supply of spare consumables and maintenance materials, wear parts;
  • Visiting of machinery exhibitions and foreign enterprises.

 

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